Refund and Returns Policy
At The Coast Club, we want you to love every shirt you order from us. Each piece is crafted with care, and your satisfaction is our top priority. If, for any reason, you are not completely happy with your purchase, we’re here to help make it right.
We accept returns and exchanges within 7 days of receiving your order, provided that the item is unused, unwashed, and in its original packaging with all tags attached. Once we receive and inspect the returned item, we will notify you of the approval or rejection of your refund.
Approved refunds will be processed within 7 to 10 business days and will be issued to your original method of payment. Please note that shipping fees are non-refundable.
If you wish to exchange your product for a different size or style, we will gladly assist you, depending on availability. Any shipping costs related to exchanges or returns will be the responsibility of the customer unless the item was defective or damaged upon arrival.
Before returning any item, please contact our support team at support@miragebyhbm.com or call us at +971 56 581 9371. We will guide you through the return process and provide the necessary details for smooth handling.
Please ensure that your return package is securely packed to avoid damage during shipping. The Coast Club will not be responsible for lost or damaged return parcels.
We reserve the right to deny returns or refunds if the product shows signs of use, wear, or damage not caused by our team.
Our goal is to ensure that your experience with The Coast Club reflects the same ease and elegance as our coastal-inspired collections. Thank you for shopping with us and being part of our growing community across the UAE.
For more details or assistance, you can always reach us at support@miragebyhbm.com or visit www.Thecoastclub.ae